Refund Policy

At Managed Testing Endpoints (MTE), we provide operator-managed, dedicated testing endpoints and residential network services with significant operational resources invested in setup, maintenance, and support.

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1. No Refunds

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All payments for MTE services, including demo access, subscription fees, or custom configurations, are non-refundable. Once an endpoint is allocated, configured, or a service is activated, the operational costs are incurred and cannot be reversed.

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2. Exceptions / Credit Policy

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While payments are non-refundable, in rare cases where:

• A technical failure prevents access to the service due to MTE’s infrastructure

• Or endpoints cannot be delivered as promised

We may, at our discretion, offer service credits or extended access for the affected period. Such exceptions are evaluated case by case.

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3. Cancellations

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Clients may cancel future subscription periods at any time. Cancellation prevents future billing but does not entitle the client to a refund for past payments.

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4. Support and Issue Resolution

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We provide operator-assisted support to ensure proper service operation. If you encounter any issues, please contact us immediately at:

Email: support@managedtestingendpoints.com
Phone: [Your Company Phone Number]

Our team will work to resolve operational or configuration issues promptly.

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5. Acknowledgment

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By subscribing to MTE services, you acknowledge and accept that all payments are non-refundable due to the high operational costs of maintaining dedicated endpoints and providing operator-assisted configurations.

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Effective Date: February 25, 2026